Privacy Notice.

This notice explains, in general terms, how Future Synergies Group may handle personal information that you choose to share with us.

Draft for internal review — this notice is not yet final and is subject to legal verification before it is relied upon.

About This Notice

This privacy notice relates to the Future Synergies Group corporate website and to enquiries made to us through it or by email. In this notice, “FSG”, “we” and “us” refer to Future Synergies Group. We are responsible for the personal information we process as described here.

This is a draft notice. It describes our intended approach in general terms and remains subject to legal review.

Information We May Receive

We only receive personal information that you choose to provide to us. This most commonly happens when you contact us by email. It may include your name, your organisation and role, your contact details, and the content of your message, which may itself refer to an institution, a programme or an enterprise.

How We May Use Information

We may use personal information to respond to your enquiry, to correspond with you and maintain the relationship that an enquiry establishes, to consider and discuss a possible engagement, and to meet our legal obligations.

We aim to use personal information only for the purpose for which it was provided, or for a purpose directly related to it, unless we are permitted or required to use it otherwise.

Keeping Information Limited

We ask that you share only the personal information that is necessary for your purpose. Please avoid sending information that is not needed, and avoid sensitive information unless it is genuinely required.

Sharing of Information

We do not sell personal information. Personal information is shared with others only where there is a lawful basis to do so and only to the extent necessary. Where service providers support our operations, we would expect them to protect personal information and to use it only for the agreed purpose.

Retention

We retain personal information only for as long as it is necessary for the purpose for which it was provided, or as required by law. Specific retention periods depend on the nature of the information and the applicable legal requirements.

Security

We take reasonable and appropriate measures to protect personal information against loss, misuse and unauthorised access. However, no method of sending or storing information is completely secure, and we cannot guarantee absolute security.

Your Rights and Requests

Subject to applicable law, you may have the right to ask us for access to the personal information we hold about you, to ask us to correct or delete it, and in certain circumstances to object to its processing.

To make such a request, please email info@futuresynergies.co.za. We will respond in accordance with applicable law.

Regulator

If you believe your personal information has been handled unlawfully, you may be able to raise the matter with the Information Regulator of South Africa, which is responsible for oversight under the Protection of Personal Information Act, 2013 (POPIA).